Imagine you could talk to all your customers at the push of a button.
No more numbers without explanation: Echo delivers scores, typologies and personas you can use to test and validate business decisions live.
Numbers without explanation?
Classic surveys hand you an NPS of 42 — but never the why. Low response rates, shallow answers, weeks until the insight lands.
Built for the teams that need to understand people
Market research
Scale qualitative interviews at the push of a button — without the recruiting marathon or manual transcription.
Political consulting
Capture a deep, honest read of public sentiment — fast enough to actually act on it.
Companies
Employee and customer surveys (eNPS, NPS, CSAT, CES) that truly understand what sits behind the number.
Three things that make Echo unique
Conversational interviews
A natural spoken conversation instead of a click-through questionnaire. Respondents open up — you get deeper, more honest answers.
Scores, typologies & personas
Echo derives NPS, CSAT, CES and eNPS automatically, clusters respondents and generates tangible personas — with no manual coding.
Validate decisions live
Talk directly to your personas, test product and business questions, and get feedback in seconds instead of weeks.
Talk to your personas
Once there's enough data, your personas become chattable. Test decisions before you make them.
How it works
Pricing
Transparent by interview volume. Persona chat as an optional add-on.
Basis
up to 50,000 interviews / year
- Voice-first interviews
- Automatic scores & personas
- Live dashboard
Enterprise
up to 100,000 interviews / year
- Everything in Basis
- Higher interview volume
- SSO & priority support
Chat with your personas — available as an add-on for both tiers.
Exact scope per tier on request. All prices plus VAT.
Built on proven technology
With SurvAI Coder we built a successful core technology that already helps market researchers turn open-ended answers into insights in minutes. Echo builds directly on top of it — bringing the same AI depth to voice-based interviews.
GDPR Compliant · EU-Hosted · Made in Europe See Echo in action
Get a personal demo of Echo — and discover how your next survey can feel like a conversation.